Shipping & Returns ✦
Shipping & Returns
Everything you need to know about preorder production, shipping timelines, returns, and exchanges.
Section 1
Shipping
How we produce, pack, and ship every Sendmysignal preorder — from studio to doorstep.
Shipping rates
| Region | Delivery | Rate |
|---|---|---|
| United States | 3–5 business days | $5 flat / free over $75 |
| Canada | 5–10 business days | $12 |
| United Kingdom & EU | 7–14 business days | $15 |
| Rest of world | 10–21 business days | $22 |
Duties and import taxes may apply on international orders. Tracking is included with every shipment.
Section 2
Returns & Exchanges
We want you to love what arrives. Here's how returns, exchanges, and refunds work.
Section 3
Order Changes
Small tweaks after checkout are usually fine — here's what's possible and when.
Section 4
Preorder Information
Sendmysignal is a community-driven, small-batch label. Here's why we preorder — and why the wait is part of the story.
FAQ highlights